Privacy Policy

This Privacy Policy applies to all information collected through our website (carveyro.com), mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Please read this Privacy Policy carefully as it will help you understand what we do with the information that we collect.

We collect personal information that you voluntarily provide to us when you register on our platform, express an interest in obtaining information about us or our products and Services, or otherwise contact us.

The personal information we collect may include:

• Contact information (such as name, email address, phone number)
• Account credentials (username and password)
• Vehicle information (make, model, year, VIN)
• Usage data (how you interact with our Services)
• Technical data (IP address, browser type, device information)
• Marketing preferences

We do not collect sensitive personal information such as financial details or payment information through our platform.

We use the information we collect for various purposes, including:

• To provide and maintain our Services
• To create and manage your account
• To process and complete vehicle evaluations
• To respond to your inquiries and provide customer support
• To send you updates, administrative messages, and marketing communications
• To improve our Services and develop new features
• To analyze usage patterns and optimize user experience
• To detect, prevent, and address technical issues or fraudulent activities

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, alteration, or disclosure.

Our security measures include:

• Encryption of sensitive data
• Secure user authentication processes
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Data backup and recovery procedures

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

We may share your information with third parties in the following situations:

• With service providers who perform services on our behalf (such as hosting providers, analytics services, and customer support tools)
• With business partners with whom we jointly offer products or services
• With affiliated companies within our corporate family
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of all or a portion of our assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for the following purposes:

• To keep you signed in to our platform
• To remember your preferences and settings
• To understand how you use our Services
• To analyze and improve our Services
• To measure the effectiveness of our marketing campaigns

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

For more detailed information about the cookies we use, please see our Cookie Policy.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability (receiving a copy of your personal information in a structured, commonly used format)
• The right to withdraw consent where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.

Please note that we may need to verify your identity before processing your request, and in some cases, we may be legally permitted to decline your request.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We will also notify you through a prominent notice on our Services before the changes become effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.